Consultancy Services

CRM

Customer relationship management (CRM) allows you to manage your current and potential future customers. It is designed to improve business relationships with customers, specifically focusing on customer retention and ultimately driving sales growth.

We can help you, using over 20 years of our own experience working with top international companies, at defining your CRM strategy, architecting a solution that can either be residing in our cloud or be local to your operation, using the best of breed applications that fits your needs. 

Document Imaging

Document imaging is used for digitalising documents commonly used in business. Document imaging systems can deliver images in many forms including microfilms and digital images that can be made available in many different formats (JPEG, TIFF, PDF, etc...).

We can help you, using over 30 years of our own experience working with top international companies, at defining your imaging strategy, architecting a solution that uses the best of breed applications, that fits your needs. 

EDMS & ECMS

Enterprise Document Management (EDM) and Enterprise Content Management (ECM) are the  means of organising and storing an organisation's documents, and other content, that relate to the organisation's processes. These technologies also encompass strategies, methods, and tools (e.g. workflows, retention management, etc....) used throughout the lifecycle of the content.

We can help you, using over 30 years of our own experience working with top international companies, at defining your EDMS/ECMS strategy, architecting a solution that uses the best of breed applications, that fits your needs. 

ERMS

We can help you, using over 20 years of our own experience in consultancy services working with top international companies,  at defining your ERMS strategy, architecting a solution that uses the best of breed applications, that fits your needs.  Managing records life cycle, from the time of creation to their eventual dispositions. This includes identifying, classifying, storing, securing, retrieving, tracking and destroying or permanently preserving records, meeting  ISO 15489-1: 2001 standard specifications.

We can assist you defining your ERMS strategy, architecting a solution that uses the best of breed applications, that fits your needs. 


Workforce Management

Workforce management delivers a process that maximises performance levels and competency for an organisation. The process includes all the activities needed to maintain a productive workforce, such as field service management, human resource management, performance and training management, data collection, recruiting, budgeting, forecasting, scheduling and analytics.

Workforce management provides a common set of performance-based tools and software to support corporate management, front-line supervisors, store managers and workers across manufacturing, distribution, transportation, and retail operations.

Using over 15 years of our own experience working with top international companies, we have the expertise at defining your workforce management strategy, architecting a solution that uses the best of breed applications, that fits your needs. 

Programme & Project Management

Programme and project management are the disciplines of initiating, planning, executing, controlling, and closing the work of a team to achieve specific goals and meet specific success criteria. Successful project management addresses its critical aspects that are: scope, time, quality, risks and budget. 

We have over 20 years experience working with top international companies, at managing major programmes and projects.